Play Responsibly
At Lucky Social Arcade, we believe that gaming should always be an entertaining and positive experience. We are committed to promoting responsible gaming practices and providing a safe environment for our Canadian community.
Set time limits for your gaming sessions to maintain a healthy balance with other activities. We provide session reminders that you can customize to alert you after a specific duration of play. Consider taking regular breaks during extended gaming sessions to refresh your mind. Our platform includes optional features that can help you track your gaming time and receive notifications when you've reached your predetermined limits.
If you feel you need to take a break from gaming, we offer self-exclusion options ranging from 24 hours to 6 months. During this period, you will not be able to access your account. For longer exclusions or permanent account closure, please contact our support team at support@luckysocialarcade.com. We take these requests seriously and will process them promptly to support your wellbeing.
Our platform includes optional reality check notifications that appear at regular intervals during your gaming sessions. These reminders help you stay aware of the time you've spent playing and encourage you to take breaks when needed. You can customize the frequency of these alerts in your account settings. These tools are designed to help maintain a healthy perspective on gaming as one of many enjoyable activities in your life.
We provide educational materials about responsible gaming practices and how to recognize potentially problematic behavior. Our resources include information about setting limits, identifying warning signs, and maintaining control over your gaming habits. We regularly update these materials to reflect the latest research and best practices in responsible gaming support for Canadian users.
If you or someone you know is experiencing difficulties with gaming, several organizations provide support: GamCare (www.gamcare.org.uk), BeGambleAware (www.begambleaware.org), Gambling Therapy (www.gamblingtherapy.org), and the Canadian Centre on Substance Use and Addiction (www.ccsa.ca). These organizations offer confidential advice, support, and resources to help individuals manage their gaming activities.
We strictly enforce our minimum age requirement of 18 years for all users. Our registration process includes age verification measures to prevent underage access to our platform. We regularly review and enhance our age verification processes to maintain a safe environment. If you suspect that someone underage is using our platform, please contact us immediately at support@luckysocialarcade.com so we can investigate.
